1.1 These General Terms and Conditions of Sale (“Conditions”) are applicable to all customers (individually, the “Customer”) of THE HARMONIST INC., a corporation duly organized and validly existing under the laws of the State of California (“THE HARMONIST”) and having its principal place of business 8483 Melrose Place, Los Angeles, CA90069 USA (the “Seller”) and govern the offering, sale and delivery of all of products by THE HARMONIST (the “Goods”) made through the Online sales E-boutique of the website www.theharmonist.com
1.2 The Goods are for the individual use by the Customer only and the Customer may not use the Goods for commercial re-sale or any other commercial purpose. Any resale or distribution of THE HARMONIST products purchased on www.theharmonist.com website is strictly prohibited and the Customer hereby agrees and warrants that he/she is purchasing for his own use and will not resell the Goods. For any trade inquiries or orders, please contact the sales department of THE HARMONIST Inc. by telephone at 323 653 5452 or by e-mail at email@example.com . THE HARMONIST reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filed or Goods to be provided to you that we believe, in our sole discretion, may result in a violation of our Conditions.
1.3 The information provided on this website has been carefully compiled by THE HARMONIST. THE HARMONIST endeavors to be accurate when describing offered items and other content of this website THE HARMONIST continually checks and updates this information; however information, item descriptions or other content on this website is not promised or guaranteed by THE HARMONIST to be correct, current, or complete, and this website may contain technical inaccuracies or typographical errors. THE HARMONIST assumes no responsibility (and expressly disclaims responsibility) for updating this website to keep information current or to ensure the accuracy or completeness of any posted information.
2.1 Prices are in U.S. dollars, excluding delivery costs and sales and use tax or any other similar applicable federal, state or foreign taxes, duties, levies or charges in any jurisdiction levied in relation to the Goods or the delivery thereof (“Taxes”) that shall be borne by the Customer. The amount of any Taxes levied in connection with the sale of the Goods to Customer shall be for Customer’s account and shall be added to each invoice.
2.2 Prices also exclude unforeseen costs incurred by missing, incomplete and/or inaccurate documentation and instructions provided to THE HARMONIST by the Customer.
2.3 The price of any Goods will be as quoted on our website from time to time, except in cases of obvious error. You will be charged the prices displayed on the www.theharmonist.com website at the time your order was confirmed provide the Goods were available at this time. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Seller’s Confirmation.
2.4 Discounts and promotional discount codes offered by the website are valid only for use as part of a purchase made via the Website, unless otherwise stated and will only be applied as stated in the Seller’s Confirmation.
3. ORDER AND VALIDATION
3.1 Orders can only be placed online at the E-shop available on the website www.theharmonist.com.
3.2 Orders are not binding until accepted by THE HARMONIST by a Seller’s Confirmation. THE HARMONIST shall be entitled to refuse an order without indication of its reasons.
3.3 The Goods offered and the prices are valid as long as they can be viewed on the website (www.theharmonist.com), depending on available stocks. Certain Goods, which are available in limited quantities, may not be available at the time of the order. This information will be supplied to the Customer when the order is placed. Errors or modifications may, exceptionally, occur, notably in the event of a given product being ordered simultaneously by several Customers. The Customer may not hold THE HARMONIST responsible for this in any way.
3.4 Maximum purchase policy. Orders are limited to no more than three (3) units of any item with a maximum purchase of $3,000.00 per order. If you have any questions please contact the sales department of THE HARMONIST Inc. by telephone at 323 653 5452 or by e-mail at firstname.lastname@example.org .
3.5 By validating the order, the Customer accepts the Conditions without restrictions or reservations. In the event of prolonged inactivity during the connection, it is possible that the selection of Goods chosen before such period of inactivity may no longer be available. The Customer will be asked to recommence selection of the products from the beginning. The Customer will have the possibility, before definitively validating the order, of verifying the order in detail and the total price and correcting any errors, before confirming the order to express acceptance. From the moment at which the Customer validates the order, THE HARMONIST will send an acknowledgement of receipt of the order without delay by e-mail, it being specified that the acknowledgement of receipt of the order does not in any way constitute a confirmation of the availability of the Good(s) ordered nor validation of payment for the order.
3.6 After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy Goods. All orders are subject to acceptance by us, and the sale will only be considered final after confirmation of the order has been forwarded to the Customer by THE HARMONIST, specifying that the Goods have been dispatched (“Seller’s Confirmation”). Only those Goods actually dispatched will be charged, along with the delivery costs. The contract between us will only be formed when we send you the Seller’s Confirmation. The contract will relate only to those Goods whose shipping we have confirmed in the Seller’s Confirmation. We will not be obliged to supply any other Goods which may have been part of your order until the shipping of such Goods has been confirmed in a separate Seller’s Confirmation.
4. PERSONAL INFORMATION
4.2 Collection of information from children under the age of 13. If you are under 13 years of age, you may browse our website. However, you may not provide personal information to us. For example, you cannot register or make a purchase. This website is not designed for children and we do not knowingly collect personally identifiable information from any children under 13. THE HARMONIST does sell Goods for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the THE HARMONIST website only with involvement of a parent or guardian. THE HARMONIST reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
5. SHIPMENT, DELIVERY COSTS AND DELIVERY TIMES.
5.1 Customer may choose:
– overnight shipping
– two days shipping
– ground shipping (5 to 7 business days)
Standard ground shipping for orders exceeding $170.00 will be complementary.
5.2 For any further information or any other delivery address situated outside the United States, the Customer may contact the Customer service for information by leaving a message at email@example.com or by calling us at 323 653 5452.
5.3 Any times or dates for delivery by THE HARMONIST are estimates and shall not be of the essence. In no event shall THE HARMONIST be liable for any delay in delivery. Delay in delivery of any Goods shall not relieve Customer of its obligation to accept delivery thereof. Deviations in quantity of Goods delivered from that stated in Seller’s Confirmation shall not give Customer the right not to accept the Goods. Customer shall be obligated to pay the rate specified in Seller’s Confirmation for the quantity of Goods delivered.
5.4 The Goods will be shipped to the address indicated by Customer when the order is placed. It is the responsibility of the Customer to check the state of the packaging and the contents of the order on receipt of the Goods and to indicate any reservations on the delivery docket if the order appears to have been opened or damaged. Signature, without reservation, of the delivery docket by the Customer is deemed to signify acceptance of the order. THE HARMONIST may not in any case be held responsible for any deterioration in the quality of the Goods and their packaging due to shipment.
5.5 Unless otherwise specifically specified in any written agreement between THE HARMONIST and Customer, any and all deliveries, shall be deemed to take place at 8483 Melrose Place, Los Angeles, CA90069 USA.
6. TERMS AND METHODS OF PAYMENT
6.1 Payment of Customer purchases is made exclusively by credit card at the time the order is placed. The following cards are accepted: Visa, Mastercard, American Express, Diners.
7. CANCELLATION / RETURN / EXCHANGES
7.1 Cancellation of order. To be taken into consideration, any request to cancel an order must be made before dispatch of the Goods. This cancellation must be notified directly to the Customer Department of THE HARMONIST by telephone by calling us at 323 653 5452 or by e-mail to firstname.lastname@example.org.
7.2 Return of defective or damaged products. In the event that one or several Goods do not comply with the Customer’s order or are defective or damaged, the Customer must immediately inform THE HARMONIST and return to obtain a returns authorization number prior to returning any Goods using one of our contact email addresses. If the fault is a result of production we will be happy to have the Goods returned. If Goods arrive damaged, Customer is required to email THE HARMONIST immediately with details of the damage. In most cases, Customer must retain the envelope and any packaging in order for a claim to be made to the courier for damaging Goods in transit. Without all packaging material, Customer will not be entitled to a damaged goods exchange. THE HARMONIST can take no responsibility for loss or damage to an item once it is signed for by the customer upon delivery by the courier. It is therefore in the Customer’s best interest to ensure that all packaging is intact and undamaged before signing for a delivery. Damaged goods must be reported to THE HARMONIST within 7 days of receipt. The replacement Goods will be sent to the Customer at the expense of THE HARMONIST. In the event that the Good(s) returned is/are no longer available, THE HARMONIST will inform the Customer and will reimburse him/her for the amount of the Good(s) (not including shipment costs).
7.3 Exchange. In the event that the Customer is not satisfied with the Goods ordered from THE HARMONIST, despite the care and attention devoted by the latter to selecting its Goods.
Exchanges are allowed within 14 days of purchase and only in cases where the purchased goods are in the originally received condition, and after having informed the Customer Department of THE HARMONIST in writing at email@example.com, return the Goods at his/her own expense and in their original packaging to the following address:
8483 Melrose Place,
Los Angeles, CA90069
USA United States
There are no refunds allowed on any THE HARMONIST purchases.
8. RISK OF LOSS AND TITLE
8.1 All items purchased from THE HARMONIST are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
8.2 THE HARMONIST does not take title to returned Goods until the Goods arrive at our warehouse.
9. LIMITED WARRANTY
THE HARMONIST solely warrants that on the date of delivery the Goods shall conform to the specifications on its website. If and to the extent Goods fail to meet such warranty, THE HARMONIST may at its own option within a reasonable time either repair or replace the Goods at no charge to Customer, or issue a credit for any such Goods in the amount of the original invoice price. Accordingly, THE HARMONIST’s obligation shall be limited solely to repair or replacement of the defective goods or give Customer credit for the defective Goods. THE HARMONIST’s obligation to repair, replace, or credit shall be contingent upon receipt by THE HARMONIST of timely notice of any alleged non-conformance of Goods and, if applicable, the return of the Goods, in accordance with these Conditions. ALL WARRANTIES MADE HEREIN ARE EXPRESSLY MADE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES AS TO MERCHANTABILITY OR AS TO THE FITNESS OF THE DESCRIBED PRODUCTS FOR ANY PARTICULAR USE OR PURPOSE. THE HARMONIST shall not be liable for any loss or damage, directly or indirectly, arising from the use of the described Goods or for incidental or consequential damages, whether Customer’s claim is in contract, negligence or otherwise. Specifically, THE HARMONIST shall not be liable for any personal injury and/or property damage resulting from the use of the Goods, whether or not used in conformity with their specifications.
10. LIMITATION OF LIABILITY
10.1 We warrant to you that any Goods purchased from us through our website are of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.
10.2 THE HARMONIST shall not be liable for personal injury and property damage resulting from the improper handling, modification, misuse of the Goods by the Customer or any other person following delivery by THE HARMONIST.
10.3 Our liability for losses you suffer as a result of us violating these Conditions is strictly limited to the purchase price of the Goods you purchased.
10.4 This does not include or limit in any way our liability:
(a) for death or personal injury caused by our negligence;
(b) for fraud or fraudulent misrepresentation; or
(c) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
10.5 We are not responsible for indirect losses which happen as a side effect of the main loss or damage, including but not limited to:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits or contracts;
(d) loss of anticipated savings;
(e) loss of data; or
(f) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise; provided that this clause 10.5 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause 10.1 or clause 10.3 or any other claims for direct financial loss that are not excluded by any of categories (a) to (f) inclusive of this clause 10.5.
10.6 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.
11. FORCE MAJEURE
11.1 Neither party shall be liable in any way for any damage, loss, cost or expense arising out of or in connection with any delay, restriction, interference or failure in performing any obligation towards the other party caused by any circumstance beyond its reasonable control, including, without limitation, acts of God, laws, statutes, ordinances, regulations, legislative measures, acts of governments or other administrative measures, orders or decrees of any court, earthquake, flood, fire, explosion, war, terrorism, riot, sabotage, accident, epidemic, strike, lockout, slowdown, labor disturbances, difficulty in obtaining necessary labor or raw materials, lack of or failure of transportation, breakdown of plant or essential machinery, emergency repair or maintenance, breakdown or shortage of utilities, delay in delivery or defects in goods supplied by suppliers or subcontractors (“Force Majeure”).
11.2 Upon the occurrence of any event of Force Majeure, the party suffering thereby shall promptly inform the other party by written notice thereof specifying the cause of the event and how it will affect its performance of its obligations under Seller’s Confirmation. In the event of any delay, the obligation to deliver shall be suspended for a period equal to the time loss by reason of Force Majeure. However, should a Force Majeure event continue or be expected to continue for a period extending to more than two (2) months after the agreed delivery date, either Party is entitled to cancel the affected part of Seller’s Confirmation without any liability to the other Party.
12. MODIFICATIONS AND INFORMATION
12.1 Unless specifications have been agreed to be firm for a certain period or quantity of Goods, Seller reserves the right to change or modify any specifications and to substitute materials used in the production and/or manufacture of Goods from time to time without notice. Customer acknowledges that data in Seller’s catalogues, specification sheets and other descriptive publications distributed or published on its websites by Seller, may accordingly be varied from time to time without notice. Any statement, representation, recommendation, advice, sample or other information of Seller in relation to the Specifications, the Goods and the use thereof shall be furnished for the accommodation of Customer only.
12.2 Customer must utilize and solely rely on its own expertise, know-how and judgment in relation to the Goods and Customer’s use thereof and in Customer’s application of any information obtained from the part of Seller for the purposes intended by Customer. Consultation provided by Seller shall not give rise to any additional obligations. Details and information provided with regard to the suitability and use of the Goods shall not be binding and Seller does not assume any liability based on such consultations.
13. COMPLIANCE WITH LAWS AND STANDARDS
THE HARMONIST makes no promise or representation that the Goods shall conform to any law, statute ordinance, regulation, code or standard (“Laws and Standards”), unless expressly stated in Seller’s Confirmation. Customer acknowledges that the use of the Goods may be subject to requirements or limitations under Laws and Standards. Customer shall be exclusively responsible for (i) ensuring compliance with all Laws and Standards associated with its intended use of the Goods; and (ii) obtaining all necessary approvals, permits or clearances for such use.
Failure by Seller to enforce at any time any provision of these Conditions shall not be construed as a waiver of Seller’s right to act or to enforce any such term or condition and Seller’s rights shall not be affected by any delay, failure or omission to enforce any such provision. No waiver by Seller of any breach of Customer’s obligations shall constitute a waiver of any other prior or subsequent breach.
15. SEVERABILITY AND CONVERSION
In the event that any provision of these Conditions shall be held to be invalid or unenforceable, the same shall not affect in any respect whatsoever, the validity or enforceability of the remaining provisions between the parties and shall be severed there from. The pertaining provisions held to be invalid or unenforceable shall be reformed to provisions satisfying the legal and economic intent of the original provisions to the maximum extent permitted by law.
16. LIMITATION OF ACTION
No action by Customer shall be brought unless Customer first provides written notice to Seller of any claim alleged to exist against Seller within thirty (30) days after the event complained of first becomes known to Customer and an action is commenced by Customer within six (6) months after such notice.
17. GOVERNING LAW AND JURISDICTION
17.1 The parties’ rights and obligations arising out of or in connection with Seller’s Confirmation and/or these Conditions shall be governed, construed, interpreted and enforced according to the laws of the State of California without giving effect to its conflicts of laws rules or principles.
17.2 The parties agree that any suits, actions or proceedings that may be instituted by any party shall be initiated exclusively before the courts of the State of California, United States and irrevocably agree that all actions or proceedings arising out of, in connection with or directly or indirectly relating to a transaction covered by these Conditions shall be litigated in such courts, without prejudice to Seller’s right to submit the relevant case to the court which would have jurisdiction if this provision has not been incorporated in the Conditions, and the parties do hereby consent to the jurisdiction of those courts and waive any objection which they may have, now or hereafter, to venue of those suits, actions or proceedings.
The headings contained in these Conditions are included for mere convenience of reference and shall not affect their construction or interpretation